Key Management Strategies and Coaching for Turning Poor Job Performance Around Offered Through Webinar by Omega Performance

Expert Advises on How to Get Employee Performance Back on Track on 19 July 2006

Charlotte, N.C., June 19, 2006—An in-depth 90-minute, interactive web conference entitled Getting Employee Performance Back on Track, led by Omega Performance's senior vice president and practice director for sales and service, Margie Kensil, will be held Wednesday, July 19, 2006, at 12:00 PM EDT. The web conference teaches managers how to solve employee performance issues through coaching and other one-on-one collaborative techniques.

Kensil’s conference will lead attendees through a discussion of what works—and what doesn’t—when faced with the leadership challenge of maximizing individual and team performance while dealing with employee performance gaps. She will define a manager’s critical accountabilities in making coaching sessions successful and reveal key criteria for confronting performance issues including:

how to recognize the difference between coaching conversations and conversations to close a performance gap,
what are the techniques of Powerful Telling and Asking and how they can be employed to keep a potentially tense conversation on track, and
what are the most effective responses to use in addressing typical types of employee resistance.

To register for the web presentation, visit www.omega-performance.com.

“One of the most challenging aspects of any manager’s job is dealing with resistant behavior and less-than-acceptable job performance,” said Omega Performance’s Kensil. “This web conference will give attendees the tools and techniques they need to neutralize challenging situations, reduce their levels of stress when confronting performance-related issues, and get employee performance back on track.”

Getting Employee Performance Back on Track is one in a series of web-based events Omega Performance is hosting in 2006.

About Omega Performance
Omega Performance has enabled more than 2,500 firms worldwide to drive and sustain improved business results. The company is a wholly owned subsidiary of Informa plc (INF on the London Stock Exchange), the leading international provider of specialist information and services for the academic and scientific, professional, and commercial business communities. Informa has over 150 offices in more than 40 countries and employs over 7,000 staff around the world. Omega Performance is headquartered in Charlotte, N.C., USA, with major offices in Australia, Canada, China, Greece, Nigeria, Singapore, South Africa, and the United Kingdom.