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Bringing Behaviorally-Based Sales Training Programs and
Improved Call Center Performance Together
CHARLOTTE, N.C., September 17, 2002 - Omega Performance Corporation, the global leader in performance improvement solutions for financial services organizations, announced today that it has merged with FTR, Inc., effective September 16, 2002. The merged company will operate internationally as Omega Performance Corporation.
Juan Gutierrez, president and chief executive officer of the combined companies assures customers that, "We will be building on the 'best of the best' from each organization so that our product and service offerings will be based on the premier strengths of both—thereby creating a strong set of integrated, results-proven solutions to meet our clients' needs.
"As a larger organization we will be making greater investments in research, new product development and the sharing of best practices—all yielding direct benefits to our customers", Gutierrez added.
Together, the new Omega Performance will deliver measurable business results based on proven best practices from each organization. For customers that means a stronger and expanded set of product and service offerings from a company that is significantly more robust both operationally and financially.
About Omega Performance
Omega Performance has enabled more than 2,500 firms worldwide to drive and sustain improved business results. The company is a wholly owned subsidiary of Informa plc (INF on the London Stock Exchange), the leading international provider of specialist information and services for the academic and scientific, professional, and commercial business communities. Informa has over 150 offices in more than 40 countries and employs over 7,000 staff around the world. Omega Performance is headquartered in Charlotte, N.C., USA, with major offices in Australia, Canada, China, Greece, Nigeria, Singapore, South Africa, and the United Kingdom.