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Complimentary Webinar
Leading People Through Change
Build your Change Resilience, Coach your People to Commitment, Increase Business Results
Originally held July 30, 2008
12:00 PM – 1:00 PM Eastern Time (U.S. & Canada)
Replay now available - Click here for access
Fee
Complimentary
Hosted by
Connie Hritz, Omega Performance Senior Vice President, Research & Development
Nancy Moore, Omega Performance Senior Consultant
Audience
Managers at all levels of an organization
Abstract
Composure in the throes of change comes from being confident that you understand the business drivers of a particular change, can communicate the vision that the change will bring, and can coach your people to commitment to the change so that business results are impacted positively.
How do you build this level of change dexterity as a manager? By learning and applying the best practices that have guided managers through successful—and successive—change initiatives. The true test of change management is not in your ability to address the change at hand, but to apply the same skills to each new change as it surfaces.
Objectives
- Identify the different change states that your direct reports experience
- Discuss how modeling authenticity and flexibility secure the attention of your employees and achieve buy-in for the initiative
- Understand ways to hone coaching skills to deal with change at the micro level
Benefits to Your Organization
- Improved behaviors during the change process
- Transparency to the customer experience
- Translation of coaching activities to job performance
- Increased applicability to future change initiatives