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Corporate Backgrounder
Overview
Omega Performance is a premier provider of consulting, training, and coaching solutions to organizations around the globe. Since our founding in 1976, the company has helped more than two million people from over 2,500 organizations make immediate and lasting changes in how they perform.
Omega Performance is headquartered in Charlotte, N.C., USA, with major offices in Australia, Canada, China, Greece, New Zealand, Nigeria, Singapore, South Africa, and the United Kingdom.
Mission
Omega Performance improves business by empowering people with the knowledge, skills, and behavior to achieve outstanding results.
Markets
Omega Performance’s primary markets are retail, commercial and wealth management sales, commercial and consumer lending, customer service, and contact centers within the financial services industry. We also serve companies within the insurance, utilities, and manufacturing industries.
Solutions & Services
Omega Performance’s consulting services support each client’s existing culture and include performance assessments, action plan development, execution of integrated initiatives, and targeted follow-up activities.
Our training curriculum focuses on credit analysis and management; sales, customer service, and product knowledge; sales management and leadership; and contact center productivity and profitability.
Our coaching programs incorporate highly interactive workshops, proven coaching models, and videotaped skill practices to teach managers and executives critical planning, listening, and questioning skills.
Omega Performance offers standard solutions to address clients' immediate performance concerns. Custom solutions can be quickly and cost effectively designed based on client specifications. We offer a choice of delivery options including workshop, online learning through our eOmega division, self-study, and blended learning.