- Beyond Selling: Delivering the Exquisite Customer Experience After the Sale
Omega Performance eBook
In today’s competitive financial services industry, quality products and services at reasonable prices are the bare minimums required just to get the attention of customers—never mind win and keep them for life. Adding to our ever-growing library of distinguished sales and service insights, Joseph Sparacino – Omega Performance’s senior vice president of sales – details six activities critical to enabling superior service in your organization.
- Coaching: Taking Your Business to the Next Level
Omega Performance eBook
More than half of managers in the financial services industry believe a lack of coaching is the biggest mistake management makes. Mark Faircloth, a senior consultant with Omega Performance, has written a new ebook on high-performance coaching. Thoroughly grounded in Omega's studies of financial services companies worldwide, Coaching: Taking Your Business to the Next Level, includes a self-test so you can determine how your organization compares to top performers!
- Revealed: Top Deposit Growth Techniques
Omega Performance eBook
In this eBook, Omega Performance’s Mark Faircloth, vice president, senior consultant, and Cindi Campana, product manager, sales and service development, share their experiences and reveal proven techniques for developing deposits.
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