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Frontline Sales & Service Provider Solutions—Contact Center
Online Programs
eOmega, Omega Performance’s online learning division, offers the following eLearning programs for frontline sales and service providers in the contact center:
Turning Service Into Sales Online
We also offer workshop programs that include both audio and videotaped skill practice to simulate the realworld contact center environment—a critical component in accelerating your team’s speed to proficiency. Our curriculum is completely customizable to fit your organization’s unique training needs and business objectives.